The Tennessee Valley Authority (TVA) will disconnect power overnight to Upper Cumberland Electric Membership Corporation members in parts of Jackson, Putnam, and Overton counties Saturday, June 6. The outage is required to do vital maintenance and make permanent repairs on tornado-damaged equipment. 

The interruption of power will begin at 10:00 p.m. on Saturday, June 6, 2020, for up to eight (8) hours into Sunday morning, June 7, for these communities: 

• Town of Gainesboro,
• Granville Highway,
• Gladdice Highway,
• York Highway,
• Celina Highway,
• Highway 56,
• Jennings Creek Highway,
• Indian Creek Road,
• Haydenburg Ridge,
• McCoinsville Road,
• Sugar Creek,
• Greenwood Ridge,
• Booger Ridge Lane,
• New Hope Road,
• Roaring River Road,
• Old Antioch Road,
• Seven Knobbs Road.

 Brief Interruption:  As a result of the recent tornado damage, a separate outage will briefly affect parts of Putnam and Overton counties as TVA makes permanent equipment repairs. The following communities can expect a brief interruption around 10:00 p.m. on Saturday, June 6:

• Pippin Road,
• Cumby Road,
• Peach Orchard,
• McBroom Chapel,
• Plunk Whitson,
• Blackman Fork Road,
• Fisk Road,
• Gainesboro Grade,
• Liberty Church,
• Shipley Road,
• Dodson Branch Road,
• West Broad,
• Whitehall Road,
• Paran Road,
• Hilham Road,
• Bear Creek,
• Thomas Allen,
• Duncan’s Chapel,
• Village Road,
• Bob Lynn Road,
• Fairview Road,
• Step Rock Hill Road
• Tommy Dodson Highway,
• Boatman Road,
• Paran Road,
• West Netherland Road,
• Highway 136,
• Waterloo Road,
• Hardy’s Chapel,
• Poplar Springs Road,
• Terrapin Ridge Road,
• Allen’s Chapel.

 UCEMC will take advantage of the outage to maintain its system.

“We regret any inconvenience TVA’s planned outage may cause,” says UCEMC General Manager Jimmy Gregory. “These repairs need to be made to ensure the reliability of TVA’s and UCEMC’s electrical systems.” 

  ALTERNATE DATE: If a thunderstorm is expected in the area at the scheduled time, the outage will be postponed.

Per Article IV, Section 4.05 of the bylaws of the Upper Cumberland Electric Membership Corporation, notice is given of three impending vacancies on the Cooperative’s Board of Directors due to expiring terms of three incumbent directors.

• One directorate term will expire in District One, and one director will be elected or re-elected from District One, which consists of the areas served by UCEMC in DeKalb, Macon, Smith, and Wilson counties.
• One directorate term will expire in District Two, and one director will be elected or re-elected from District Two, which consists of the areas served by UCEMC in Putnam and White counties.
• One directorate term will expire in District Four, and one director will be elected or re-elected from District Four, which consists of the areas served by UCEMC in Jackson County. Deadline for a petition to become a candidate on June 14, 2020. 

Any member meeting the qualifications for a director as specified in Article IV, Section 4.02, of the Cooperative’s bylaws may petition to become a candidate for election to the Board of Directors.          

Any candidate for director must file a qualifying petition with the Secretary of the Cooperative, Alan Pippin, or with the Cooperative’s General Manager, Jimmy Gregory, on or before June 14, 2020.

Qualifying petition forms and copies of the Cooperative’s bylaws and the Board’s policy governing Directorate Election activities are available by request at any cooperative office:

• 1794 West Broad Street, Cookeville, TN 38503;    1-800-261-2940
• 320 Celina Highway, Livingston, TN 38570;      1-800-261-2940
• 1085 N. Grundy Quarles Highway, Gainesboro, TN 38562; 1-800-261-2940
• 138 Gordonsville Highway, South Carthage, TN 37030;  1-800-261-2940
• 907 Main Street North, Carthage, TN 37030;   1-800-261-2940

All petition packages will be issued from UCEMC’s Corporate Office, 907 Main Street North, Carthage, TN 37030.

A Credentials Committee, appointed, meeting, and acting per Article IV, Section 4.07 of the Cooperative’s bylaws, will determine the eligibility of each petitioner to become a qualified candidate.

If required to comply with Article IV, Section 4.11 of the Cooperative’s bylaws, a District Directorate Election will be held on August 29, 2020, between the hours of 7:00 a.m. and 3:00 p.m. in the Cooperative’s office in each directorate district.

           According to the USDA:

• A fully-stocked freezer will stay cold for two days.
• A half-full freezer will keep items frozen one day.
• An unopened refrigerator will keep food cold four hours after power is lost.
• Be sure to check the temperature inside your fridge once electricity is restored to determine if the food is safe to eat.
• The refrigerator should be at or below 40 degrees with the freezer at or below zero degrees.
• If a prolonged outage is expected, place items that can be frozen in the freezer.
• Food such as milk, cheese, and eggs can be packed with ice in a closed cooler. 

UCEMC will continue to provide excellent and reliable electric service, but we are now taking extra safety precautions for members and our employees. Due to the COVID-19 (coronavirus) threat to the health and safety of our members, UCEMC lobbies will now CLOSE on Monday, March 23, until further notice. We appreciate your understanding and patience during these challenging times.  

Bill payment and other Cooperative business may be conducted safely and securely by utilizing other UCEMC options:

• Online at ucemc.com – Click on PAY MY BILL to get to the Customer Service Portal. Enter your account number that’s on the bill and your password. New to online bill pay? Click on NEW USER to set up your online bill payment option.
• UCEMC Mobile App and Mobile Web App – Look for our name in the App Store or the Android Market. If you can’t find our App in the Android Market, that likely means your phone is not supported. Our Mobile Apps are secure and no personal information stores on your mobile device. 

Pay by Mail: Send your check or money order to UCEMC, P.O. Box 159, Carthage, TN. 37030. 

Pay by Phone: You may pay by phone during regular business hours, 8:00 a.m. – 4:30 p.m. by calling your local district UCEMC office:

• Carthage District – 1-800-261-2940
• Cookeville District – 1-800-261-2940
• Gainesboro District – 1-800-261-2940
• Livingston District – 1-800-261-2940
• Corporate Office – 1-800-261-2940

PaySite Kiosks – Two kiosks allow you to pay your UCEMC bill any time, 24/7 with cash, check, or credit card.

• Carthage: 907 Main Street
• Cookeville: 1794 West Broad Street.

Drive-Thru Window – You may continue to pay your bill from the comfort of your vehicle at UCEMC district office locations during regular business hours.

New Service – Applications and instructions for applying for new service are available at the Drive-Thru Window until further notice.

The news and information we hear about the coronavirus changes by the hour and can be unsettling. Here at Upper Cumberland Electric, we’re concerned about the health and safety of our members and will strive hourly to stay in step with national guidelines and regulations.

 During these stressful times, we understand that the elderly and those who are considered “high-risk” may prefer to stay at home and social distance themselves from a crowd. UCEMC has several convenient electric bill payment options to offer you some peace of mind.

Online at ucemc.com – Click on PAY MY BILL to get to the Customer Service Portal. Enter your account number that’s on the bill and your password. New to online bill pay? Click on NEW USER to set up your online bill payment option.

UCEMC Mobile App and Mobile Web App – Look for our name in the App Store or the Android Market. If you can’t find our App in the Android Market, that likely means your phone is not supported. Our Mobile Apps are secure and no personal information stores on your mobile device. 

Mobile Apps are supported on the following platforms:

• iOS 7.0 and above (iPhone, iPod Touch, and/or iPad)
• Android 2.3x and Android 4.x.x

Our Mobile Web App version supports the following browser:

• Google Chrome on Android OS 2.3 and 4.x.x
• Safari on iOS 7.0 and above
• Internet Explorer on Windows Phone 7
• BlackBerry browser on BlackBerry OS 6 and above

Our Mobile Apps are native Apps that can be downloaded and installed on your compatible mobile device. The Mobile Web App is a web portal that runs directly in the mobile browser on your smartphone or other mobile devices. Both will give you secure access to account information and will allow you to make payments on one or more accounts directly from your mobile device. The native Apps also allow you to register your accounts to receive push notifications for account milestones, such as approaching or a missed due date. Push notifications are not available through the Mobile Web App.

Pay by Phone: Members may pay by phone during regular business hours, 8:00 a.m – 4:30 p.m. by calling their local district UCEMC office:

• Carthage District – 1-800-261-2940
• Cookeville District – 1-800-261-2940
• Gainesboro District – 1-800-261-2940
• Livingston District – 1-800-261-2940

PaySite Kiosks – Two kiosks allow you to pay your UCEMC bill any time, 24/7 with cash, check, or credit card.

• Carthage: 907 Main Street
• Cookeville: 1794 West Broad Street.

Drive-Thru – You may continue to pay your bill from the comfort of your vehicle at UCEMC district office locations during regular business hours.

Co-ops are owned by the members we serve. This fact impacts everything we do here at Upper Cumberland Electric Membership Corporation. People always come before margins, and our employees are serious about the responsibility we have to provide power and support to our communities during these trying times.

The Cookeville District office of Upper Cumberland Electric Membership Corporation has reopened after sustaining significant damage from the tornado that ripped through Putnam County on March 3. 

While all business has resumed at the Cookeville office, two banks will continue to take UCEMC electric bill payments temporarily as a convenience to anyone displaced by the storm.  Putnam County members may pay their bill with a check or money order at the First Freedom Bank, 376 West Jackson Street in Cookeville, or at the bank’s Algood location, 614 West Main Street, across from Walmart and Potters. Immediate payments on Pre-Pay accounts must be made at the Cookeville office to prevent service interruption.

The Bank of Putnam County will temporarily accept UCEMC bill payments at three locations in Cookeville: 140 S. Jefferson, 237 S. Willow Avenue, and 1108 East 10th Street, and in Baxter at 404 Main Street. The Bank of Putnam County will accept cash, check, or money orders.

As of Saturday, March 7, power was restored to all UCEMC members whose homes were not too damaged to safely receive electricity.

Cookeville Office Photos after the Tornado