Our Mobile Apps are native Apps that can be downloaded and installed on your compatible mobile device. Simultaneously, the Mobile Web App is a web portal that runs directly in the mobile browser on your smartphone or other mobile devices.

Both the native Apps and the Mobile Web App give you secure access to maintain your account information. Here, you may view your bills and your payment history, manage your alerts and reminders, and make payments on one or more accounts directly from your mobile device. 

Our Mobile Apps perform on the following platforms:

• Apple iOS 
• Android 

Our Mobile Web App version supports these browsers:

• Google Chrome on Android 
• Safari on iOS
• Microsoft Edge 

Yes! All critical information encrypts in every transaction run through the Apps and the Mobile Web App, and no personal information stores on your mobile device. However, mobile devices offer you the ability to store your login information for apps installed on the device. If you choose to save your login information, any person who can access your mobile device can access your account.

Both the Mobile Apps and the Mobile Web App allow you to view your accounts, see your bills, make secure payments directly from your mobile device, view your payment history, modify or maintain your subscriptions for alerts and reminders and contact us via email or phone.

Once you’ve installed a Mobile App on your phone, you’ll also have the ability to receive push notifications and view a map of our offices and payment locations.

No. Our Mobile App is completely free to download and install.

Yes. Once you’ve logged in, you’ll see a list of all of your accounts. To see the details for a specific account, select that account, and the features will display above the list of accounts.

Yes. From the list of accounts, either select the option to pay all accounts or select specific accounts for your payment. You can also make a payment to a single account by selecting the payment option when that specific account’s details are displayed.

The information you see in the Mobile App and the Mobile Web App shows in real-time, so it’s always accurate. However, if you keep your Mobile App or Mobile Web App open for an extended period, you should refresh the page by selecting a new option to ensure the information is still current.

Our App will display PDF versions of your available bills using the PDF reader you have on your smart device. We support and recommend the Adobe PDF reader for the best results on Android devices. If you do not have the Adobe PDF reader already installed on Android devices, our App will prompt you to install it from the Android Market to make sure you can display and view your PDF bills correctly.

The first time you launch the App after installing it on your mobile device, you can decide to enable push notifications for our App on your device. Select OK to allow push notifications. Next, be sure to select each account and enable the “Notify” option for every account you want to receive push notifications on this specific device.

If you have our App installed on multiple devices, don’t forget to enable push notifications for your accounts on each device, as the push notification settings for each account are device-specific.

You do not have to log in to view addresses or maps to our office locations or even get our contact information. Open the App and use the “Locations” link at the bottom of the login screen.