Frequently Asked Questions
How do I apply for residential service?
We’re glad you’re here and look forward to providing reliable, safe power to your new home. Upper Cumberland Electric Membership Corporation offers four district office locations to serve you and many convenient ways to pay your bill. Our friendly representatives are standing by to answer your questions.
To become a member of UCEMC, you’ll need to fill out the New Service Application linked below and provide a photo I.D. and another official form of identification.
Signing up for your new service is easy!
- Fill out the Membership Application and provide the two official forms of I.D. as requested.
- Fill out the Proof of Occupancy Form.
- Provide proof of property ownership (Deed) or Lease Agreement.
Scan and email, fax, or mail copies of your completed documents to the UCEMC district office near you:
In-person at one of our district offices:
A new member must submit the following documents:
- Commercial Application
- General Power Deposit Agreement
- Proof of Occupancy Form with proof of ownership or lease agreement.
The individual or principal of the business that signs the application will also need to provide two forms of identification such as: a driver’s license, a business ID, social security card, birth certificate, credit card, etc.
If the application is for a new construction or a location requiring a new meter to be set, a Commercial Load Sheet will also need to be completed. (Not required for locations with an existing meter.)
The application and required documents may be submitted in person, by fax, or by mail to one of our district offices, or by email to email@example.com.
If submitting by email, fax, or mail, please allow 1-2 business days from the receipt date for UCEMC to contact you.
Same day service is not guaranteed.
Once we have received all required documents, UCEMC will determine the necessary fees and deposit based on board policy 5-13 R-24 (link) for General Power Customers. Fees and deposit must be paid prior to the service being established in the applicant’s name.
Existing members need to contact their local district office to find out requirements to add an additional service or transfer service to a new location.
If you are applying for a new construction or having a new meter set, visit our Construction Portal for additional engineering information.
Submit in person:
- Carthage – 138 Gordonsville Hwy., Carthage, TN 37030 – Map
- Cookeville – 1794 W. Broad Street, Cookeville, TN 38501 – Map
- Gainesboro – 1085 N. Grundy Quarles Hwy. Gainesboro, TN 38562 – Map
- Livingston – 320 Celina Hwy., Livingston, TN 38570 – Map
Fax to the District office nearest the new construction:
- Cookeville – 931-526-7494
- Carthage – 615-735-0610
- Gainesboro – 931-268-2125
- Livingston – 931-823-1333
Once the load sheet is received by UCEMC, the engineering department will be in contact with you within 48 hours.
The engineering department will determine additional fees and documents that may be required for new construction, temporary service, OH and UG lines, etc.
There must be an account setup with UCEMC Customer service for each member to be installed.
A permit for an electrical inspection can be obtained by contacting the state online at TN Department of Commerce & Insurance Website.
Please contact your local UCEMC office for more details.