Construction Portal - UCEMC

 

Frequently Asked Questions

  • How do I apply for residential service?

    We’re glad you’re here and look forward to providing reliable, safe power to your new home. Upper Cumberland Electric Membership Corporation offers four district office locations to serve you and many convenient ways to pay your bill. Our friendly representatives are standing by to answer your questions.

    One call does it all if you need us: 1-800-261-2940 or e-mail us at  This email address is being protected from spambots. You need JavaScript enabled to view it..

    To become a member of UCEMC, you’ll need to fill out the New Service Application linked below and provide a photo I.D. and another official form of identification.

    Signing up for your new service is easy!

    1. Fill out the Membership Application and provide the two official forms of I.D. as requested.                       
    1. Fill out the Proof of Occupancy Form. 
    1. Provide proof of property ownership (Deed) or Lease Agreement.

     Scan and email, fax, or mail copies of your completed documents to the UCEMC district office near you:

    District Office Links:

  • How do I apply for commercial service?

    A new member must submit a Commercial Application, Proof of Occupancy form, as well as the General Power Deposit Agreement:

    • Member will also need to provide two forms of identification – such as a driver’s license a business ID, Social Security card, or credit card, and the Proof of Occupancy form:

    The application and documents may be submitted in one of the following ways:

    In-person at one of our district offices: 

    • Carthage - 138 Gordonsville Hwy., Carthage, TN 37030
    • Cookeville - 1794 W. Broad Street, Cookeville, TN 38501
    • Gainesboro - 1085 N. Grundy Quarles Hwy. Gainesboro, TN 38562
    • Livingston - 320 Celina Hwy., Livingston, TN 38570

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Fax to the District office nearest the new construction:

    • Cookeville – 931-526-7494
    • Carthage – 615-735-0610
    • Gainesboro – 931-268-2125
    • Livingston – 931-823-1333

    If submitting by email or fax, please allow 1-2 business days for UCEMC to contact you.

    Once we have received the application and documents, UCEMC will determine the necessary deposit and fees. See board policy No 5-13 R-24 for General Power Customers.

    Document Links:

     

  • How do I begin the process for new construction service?

    A Residential Load Sheet or a Commercial Load Sheet must be completed with an assigned 911 address for all new construction.

    Submit in person:

    • Carthage District - 138 Gordonsville Hwy., Carthage, TN  37030
    • Cookeville District - 1794 W. Broad Street, Cookeville, TN 38501
    • Gainesboro District - 1085 N. Grundy Quarles Hwy., Gainesboro, TN 38562
    • Livingston District - 320 Celina Hwy., Livingston, TN 38570

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Fax to the District office nearest the new construction:

    • Cookeville – 931-526-7494
    • Carthage – 615-735-0610
    • Gainesboro – 931-268-2125
    • Livingston – 931-823-1333

    Once the load sheet is received by UCEMC, the engineering department will be in contact with you within 48 hours.

    The engineering department will determine additional fees and documents that may be required for new construction, temporary service, OH and UG lines, etc.

    There must be an account setup with UCEMC Customer service for each member to be installed For new members, please see HOW TO APPLY FOR RESIDENTIAL or COMMERCIAL SERVICE FAQ's

  • How do I get a permit for an electrical inspection?

    A permit for an electrical inspection can be obtained by contacting the state online at TN Department of Commerce & Insurance Website

    Please contact your local UCEMC office for more details.

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The Upper Cumberland Electric Membership Corporation operates its programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964. To request additional information on UCEMC’s Title VI nondiscrimination requirements, or if any person believes they have been aggrieved by an unlawful discriminatory practice under Title VI or other applicable law and would like to file a complaint, contact Kathy Sherfield at 800-261-2940, ext. 122, or email ksherfield@ucemc.com.

Persons who do not speak or read English well may request language assistance, oral interpretation and/or written translation of this notice, at no cost. Contact Kathy Sherfield at 800-261-2940, ext. 122, or email ksherfield@ucemc.com.